Privacy Policy for Duty Free Cigs UK
- Introduction
At Duty Free Cigs UK, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information. By using our website, you agree to the terms of this privacy policy. We are dedicated to ensuring that your personal data is handled with care and respect, and this policy outlines our practices in detail. - Information We Collect
We collect the following types of personal information:
- Name and contact information (e.g., email address, phone number, postal address)
- Payment information (e.g., credit card details, bank account information)
- Browsing and usage data (e.g., IP address, browser type, pages visited, time spent on pages, clickstream data, and other usage statistics)
- Demographic information (e.g., age, gender, location)
- Feedback and reviews provided by you We may also collect information from third-party sources to enhance our services and improve your shopping experience.
- How We Use Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders, including communicating with you about your orders and providing customer support.
- To communicate with you about our products, services, promotions, and special offers.
- To improve our website and services by analyzing user behavior and preferences.
- To comply with legal and regulatory requirements, including responding to government requests and conducting internal audits.
- To prevent fraud, ensure the security of our website, and protect your personal information.
- To send you newsletters and other marketing communications, with your consent.
- Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to fulfill your orders or comply with legal requirements. We may share your information with third-party service providers who assist us in operating our website and conducting our business, such as payment processors, shipping companies, and marketing agencies. We ensure that these third parties are bound by confidentiality obligations and use your personal information only for the purposes specified. - Your Rights
You have the right to:
- Access, correct, or delete your personal information by contacting our customer support team.
- Object to or restrict the processing of your personal information for marketing purposes.
- Request a copy of your personal information in a portable format.
- Withdraw your consent at any time by opting out of communications or services.
- Lodge a complaint with a supervisory authority if you believe your data protection rights have been infringed.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you interact with our site, improve its functionality, and provide personalized content. You can manage your cookie preferences through your browser settings, but please note that blocking cookies may affect your ability to use certain features of our website. - Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure data storage, and regular security audits. We also train our staff on data protection practices to ensure your information is handled with care. - Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child, we will delete it promptly. - Changes to This Privacy Policy
We may update this privacy policy from time to time. The updated privacy policy will be posted on our website, and the date of the last update will be indicated at the top of the policy. Your continued use of our website following the posting of changes to this privacy policy constitutes your acceptance of those changes. - Contact Information
If you have any questions or concerns regarding this privacy policy, please contact us at:
Duty Free Cigs UK - We are committed to addressing any issues or inquiries you may have. This privacy policy is designed to comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws in the United Kingdom.